1. The Service
BulBul Social (the “Service”) is a software-as-a-service tool that helps you publish content, read comments and direct messages, and view analytics for the social media accounts you choose to connect — currently Facebook Pages, Instagram Business / Creator accounts, WhatsApp Business and Threads. The Service is operated by [COMPANY LEGAL NAME](“we”, “us”).
2. Eligibility
You may use the Service only if:
- you are at least 16 years old (or the legal age of digital consent in your country);
- you have authority to act on behalf of the accounts you connect;
- your use is not prohibited by the laws of your country.
3. Your account
You authenticate via Google Sign-In. You are responsible for keeping your Google account secure. You must promptly notify us if you suspect unauthorised access at support@bulbul.asia.
4. Connected social media accounts
When you connect a Meta account (Facebook Page, Instagram, WhatsApp, Threads), you grant us the permissions you select in the OAuth consent screen, solely so that we can perform the actions you request through the Service. You may revoke this access at any time from the dashboard or from Meta’s Business Integrations page.
5. Your content
You retain all rights to the content you publish through the Service. You grant us a non-exclusive, worldwide, royalty-free licence to host, transmit, transcode and store that content solely for the purpose of operating the Service on your behalf.
You warrant that your content does not:
- infringe any third party’s intellectual property, privacy or other rights;
- contain unlawful, defamatory, deceptive or hateful material;
- violate the terms of the destination platform (Facebook Community Standards, Instagram Community Guidelines, WhatsApp Business Policy, Threads Community Guidelines).
6. Acceptable use
You agree not to:
- use the Service to send spam, unsolicited messages, or perform mass-following;
- attempt to circumvent rate limits, reverse-engineer the Service, or interfere with its operation;
- use the Service in any way that violates Meta’s Platform Terms or developer policies;
- use scraped or browser-automated logins;
- process personal data of third parties without a lawful basis (for WhatsApp recipients, you must have explicit opt-in).
7. Fees
Pricing, if applicable, is shown in the dashboard. We will give you at least 30 days’ notice before any price increase takes effect.
8. Termination
You may delete your account at any time via the data deletion page. We may suspend or terminate your access if you breach these terms, abuse the Service, or place it at legal or security risk. On termination, your data is deleted per the retention rules in our Privacy Policy.
9. Third-party platforms
The Service integrates with Meta’s Graph API, OpenAI and Google. We are not responsible for outages, policy changes, account restrictions, or content removals imposed by those platforms.
10. Disclaimer of warranties
The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
11. Limitation of liability
To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to the Service shall not exceed the greater of (a) the fees you paid for the Service in the 12 months preceding the claim, or (b) USD 100. We are not liable for indirect, incidental, consequential or punitive damages, including lost profits or data.
12. Indemnity
You agree to indemnify and hold us harmless against any third-party claim arising from your content, your use of the Service, or your breach of these terms.
13. Changes
We may update these terms from time to time. Material changes will be notified by email and in-app at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.
14. Governing law
These terms are governed by the laws of [JURISDICTION]. Any dispute shall be resolved in the competent courts of [CITY, JURISDICTION], without prejudice to any mandatory consumer-protection rights in your country of residence.
15. Contact
Questions about these terms: support@bulbul.asia.